Support & Feedback

Hello! We’re Bluroxs — and we’re happy to help.

If you have any questions at all about your order, our products, shipping times, delays, or anything that doesn’t look right — please reach out.

Email support support@bluroxs.com
✔ Real human replies ✔ Fast help

Order help

Questions about your order status, shipping updates, address changes, refunds/returns, or anything you’re unsure about — email us and we’ll guide you step by step.

📦 Shipping time estimates
🧾 Order confirmation issues
🚚 Tracking or delivery delays
🔁 Returns, refunds, or replacements

Feedback (we genuinely want it)

We’re fairly new, and we deeply encourage feedback — even criticism. If something feels off, looks weird, or could be improved, please tell us. We read everything and use it to make Bluroxs better.

🛒 Site feels slow or laggy
🧩 Buttons/layout look wrong on your device
✉️ Emails look “funky” or have a typo
📣 Ads or pages could look more appealing
Response time: We usually reply much faster, sometimes within an hour or two. However, depending on ticket volume, holidays, and the type of issue, 48 hours is the maximum you should expect for a response.

Please avoid sending multiple emails about the same issue — it can slow down replies for you and for other customers. One message is perfect.
Security notice: Support is currently available by email at support@bluroxs.com. This is the only email address we will contact you from. If anything ever changes, we will update this page — please beware of scams or impersonators.

To help us fix issues faster, please include:

📱 Your device (iPhone/Android/Desktop)
🌐 Your browser (Safari/Chrome/etc.)
🖼️ A screenshot or screen recording
📝 What you expected vs what happened
Thank you for helping us improve. Your feedback is extremely important to us and helps us move toward 100% customer satisfaction.
Contact support