Privacy policy
Bluroxs Privacy Policy
Last updated: January 8, 2026
Bluroxs operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide customers with a curated shopping experience. Bluroxs is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.
Depending on how you interact with the Services and as permitted by law, we may collect or process the following categories of personal information:
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Contact details: name, billing address, shipping address, phone number, and email address
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Financial information: payment method details, transaction confirmations, and purchase history (processed securely by payment providers)
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Account information: username, password, preferences, and settings
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Transaction information: items viewed, added to cart, purchased, returned, exchanged, or canceled
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Communications: information you provide when contacting customer support or communicating with us
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Device information: IP address, browser type, device identifiers, and network information
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Usage information: interactions with the Services, including navigation behavior and timestamps
Personal Information Sources
We may collect personal information from:
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Directly from you, such as when you place an order, create an account, or contact us
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Automatically, through cookies, pixels, and similar technologies when you use the Services
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Service providers, who process information on our behalf (e.g., payments, analytics, fulfillment)
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Partners or third parties, where permitted by law
How We Use Your Personal Information
We use personal information for the following purposes:
Providing, Tailoring, and Improving the Services
To operate the Services, process payments, fulfill orders, provide free standard shipping, manage accounts, send order confirmations and tracking updates, process returns or replacements, and improve the overall shopping experience.
Orders are typically processed the same day or the next business day after payment confirmation. Processing may occur on weekends when operationally possible. Processing times may vary during high-volume periods, holidays, or other circumstances, which may be announced when applicable.
Marketing and Advertising
To send promotional communications and display advertisements relevant to your interests, where permitted by law. You may opt out of marketing emails at any time.
Security and Fraud Prevention
To detect, prevent, and investigate fraudulent or unauthorized activity and protect the integrity of the Services.
Communicating with You
To respond to inquiries, provide customer support, and maintain our business relationship.
Legal and Compliance Purposes
To comply with legal obligations, enforce policies, and respond to lawful requests from authorities.
How We Disclose Personal Information
We may disclose personal information to third parties in the following circumstances:
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Service providers, including Shopify, payment processors, analytics providers, fulfillment and shipping partners
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Marketing partners, where permitted by law, for advertising and analytics purposes
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With your consent, such as when you request delivery or connect third-party services
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Legal or business reasons, including mergers, asset transfers, or compliance with legal obligations
We do not sell personal information.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve its platform. Information submitted through the Services may be processed by Shopify and its partners, including in jurisdictions outside your country of residence.
To learn more, visit Shopify’s Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. You should review their policies before providing personal information.
Children’s Data
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.
Security and Retention
We implement reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on your location, you may have rights to:
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Access personal information
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Correct inaccurate information
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Request deletion
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Receive a copy of your data
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Opt out of targeted advertising or certain data sharing
You may exercise these rights by contacting us. We may need to verify your identity before processing requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Email: support@bluroxs.com